---
title: Do we need to upload our size charts?
description: Usually not.
---
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1. [Faslet Knowledge Base](https://site.faslet.me/knowledge-base)
2. [Products and size charts](https://site.faslet.me/knowledge-base/products-and-size-charts)
# Do we need to upload our size charts?
## The question
- I saw the Upload Size Charts function in the portal. What does it involve?
- The Upload Size Charts page is empty for our store. Should we upload our size charts before going live, and in what format?
- I already have a size chart on each of my products, from a size chart app. Do I still need to upload my size charts?
- How do we best send you our size charts, or change them? Can they come in through our feed tool, such as Channable?
- We also have size charts for lingerie (sizes S to XXL) and for shoes (length and width). Is it useful to upload them?
- Is there a template for shoes and for lingerie? They are not among the templates under Upload Size Charts.
- The upload button in Upload Size Charts stays grey, and I cannot click it.
- Can you add a brand to Faslet? It makes protection for skiing and snowboarding, which is not within our clothing categories. Its size chart is available.
## Applies to
- A shop with the Faslet widget on its product pages, any shop platform
- The Faslet portal, [Upload Size Charts](https://portal.faslet.net/size-chart-upload)
## Answer
Usually not. Upload Size Charts is where a shop can upload size charts itself, with a template; it is mainly useful for shops that sell their own brand. We link your products to size charts on our side, and we already hold the size charts of many brands. Size charts that are already on your product pages, for example from a size chart app, need no upload either.
For your own brand we use the size charts on your website, or the ones you send or upload; for other brands, the charts we hold for them. Want to know which one a product uses? Ask us, and we check it for you.
For shoes, and for lingerie in standard sizes (XS, S, M and so on), there is nothing to upload, which is why there is no template for them: we have our own standard for these, and for shoes we work from how the brand fits (true to size). Lingerie in cup sizes (such as 75B): tell us the brands, and we check what we can offer.
1. Tell us which brands you sell, shoes and lingerie included. We check which ones we already have, and link your products to them.
2. For your own brand, or a brand we do not have yet, send us a link to the size guide on your website, or email the size charts to support@faslet.me, and we set the brand up. The same goes for protection gear, such as back protectors. To change a size chart later, send us the new one the same way.
3. Prefer to upload them yourself? In the Faslet portal, open [Upload Size Charts](https://portal.faslet.net/size-chart-upload), pick your store in the store picker at the top of the screen, and your brand on the screen: the upload needs both (with **All stores** picked, the upload button stays grey). Download the template there (**download template**), fill it in with your measurements (keep to its columns: body measurements, not garment measurements), and upload it. We see your upload and link your products to the right size chart; still no Faslet button on a product the day after your upload? Send us a link to it. Many products at once? Email the filled-in templates to support@faslet.me, with the brand and store they are for, and we import them for you.
Size charts cannot come in through your product feed or a feed tool such as Channable: upload them, or send them to us.
Is one of your items smaller or larger than its size chart says? You can set that per product, without changing the size chart: see [one of our items runs small or large](https://site.faslet.me/knowledge-base/product-runs-small-or-large).
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