---
title: Our logo sits in a white box at the top of the size advice
description: "This happens when the background is part of your logo file: a logo saved with a white background, instead of a transparent one, keeps that white around…"
---
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# Our logo sits in a white box at the top of the size advice
## The question
- Our logo sits in a white box over the picture at the top of the size advice. Can you adjust it so it looks right, like in another shop's size advice?
## Applies to
- A shop with the Faslet size advice on its product pages; any shop platform
## Answer
This happens when the background is part of your logo file: a logo saved with a white background, instead of a transparent one, keeps that white around the letters. In the size advice your logo sits on the picture at the top, so the background shows as a box.
1. Save your logo as a PNG with a transparent background, from your design program or ask your designer for one.
2. Upload it in the Faslet portal: open [Stores](https://portal.faslet.net/retailer), click your store, and on the **basic configuration** tab click **upload** under the logo at the top right. The new logo is used straight away.
Or send us your logo file, and we make the background transparent and put it in for you.
After a new upload, your browser may keep showing the old logo for a while: see [we changed our logo, but the size advice still shows the old one](https://site.faslet.me/knowledge-base/widget-logo-not-updated).
## Why it happens
- The logo file has its background built in, instead of a transparent one
## Is this your situation?
- Put your logo on a dark background, for example in an image viewer with a dark background: a white rectangle around the letters means the background is part of the file.
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