Can Faslet send the category, size chart or product to Spotler with the size advice?
The question
- Can the connection send the category or size chart with the size advice, or fill a separate field per size chart (for example denim and tops)? Only the last size without context isn't very useful.
- Can an event be sent with the product the advice was for?
Applies to
- A shop connecting Faslet to a marketing tool: Spotler, Klaviyo or Voyado; any shop platform
Answer
Unfortunately not. The connection fills five fields on the shopper's profile, each with the latest value only: height, weight, fit preference, latest size recommendation and serial returner. There is one size field for all products, without the category or size chart, and we send no events, so no event with the product either. We note your wish as a possible improvement.
What each field holds: Spotler data reference, Klaviyo data reference, Voyado data reference.
Good to know: when you connect more than one store to the same Spotler account, the stores write to the same fields. When Spotler matches a shopper to the same profile in both stores, the profile shows whichever store updated it last, so one store's serial returner status can replace the other's. To keep them apart, give each store its own fields in Spotler (for example custom_faslet_serial_returner_storea and custom_faslet_serial_returner_storeb), and enter each store's own field names under Profile field mappings in that store's Spotler connection in the App Marketplace. How the mappings work: getting started with Spotler.