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We're adding Faslet to all our country sites with one shop ID. Does our developer need to send anything differently per country?

The question

  • We're switching Faslet on in all our countries with one shop ID. Do our developers need to send anything differently per country?

Applies to

  • A shop with several country sites or domains that share one Faslet shop ID, with Faslet built in by its own developer (the Faslet snippet or one of our packages); any shop platform

Answer

Each country site gets the same Faslet code as your first site, with the same shop ID. Per site, check these four points:

  1. The same product data everywhere. The product ID, SKUs and size names need to be the same on every site, and match your product feed. See Product IDs and Variants.
  2. Language. Without a language, the size advice shows in each shopper's browser language. To show the site's own language instead, your developer sets it in the Faslet code on each site (locale on <faslet-app>), for example locale="de" on your German site and locale="sv" on your Swedish one. See language override in our documentation.
  3. One currency. One shop ID holds one currency. A site that sells in another currency, for example Swedish kronor on a shop that otherwise sells in euros, needs its prices converted to the shop's currency in what it sends us: the variant prices it gives the Faslet code on the product page (window._faslet in our snippet), and the price in the order tracking. Otherwise 500 kronor counts as 500 euros in your average order value and missed sales figures. Shoppers keep seeing their own currency on your site. Rather keep that site's own currency? Then it needs a shop ID of its own: contact our sales team. Already live, and your average order value looks far too high? See the average order value is far too high.
  4. Order tracking on every site. Add the order tracking to the order confirmation page of each site, with the same shop ID. Order numbers need to be unique across all your sites, since we match returns to orders by their order number.

Send us a link to a product page on each site once Faslet is on it, and we check these points for you.

Good to know: in the Faslet portal, all your country sites show as one store, with their figures together. For figures per country, each country needs a shop ID of its own: contact our sales team.

On the Faslet Shopify app, with Shopify Markets? See our Shopify Markets page, and ask us if anything is unclear.